Privacy Policy

1. Who we are

Webllio is a digital services business providing website design, branding, SEO, social media, content, AI and digital support services.

For the purposes of UK data protection law, Webllio is the data controller responsible for the personal information collected through this website.

If you have any questions about how we handle your information, please contact us at hello@webllio.com.

2. Information we collect

Depending on how you use our website, we may collect:

• Your name
• Email address
• Business or organisation name
• Telephone number, if you provide it
• Information you include when contacting us or submitting an enquiry
• Information about the services you are interested in
• Technical information such as your IP address, browser type, device and how you use our website
• Information collected through cookies and similar technologies

You do not have to provide personal information simply to browse our website. However, certain information may be required if you choose to contact us or request our services.

3. How we use your information

We may use your information to:

• Respond to enquiries and messages
• Discuss and provide our services
• Prepare proposals, quotations or other information you request
• Communicate with you about a project or service
• Improve our website, services and user experience
• Understand how visitors use our website
• Maintain the security and proper operation of our website
• Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable data protection law.

4. Our lawful basis for processing

Depending on the circumstances, we may process your personal information because:

• You have given us your consent
• It is necessary to take steps at your request before entering into a contract
• It is necessary to perform a contract with you
• We have a legitimate interest in operating and improving our business, provided that this does not override your rights and interests
• We are required to comply with a legal obligation

Where we rely on consent, you can withdraw that consent at any time.

5. Cookies

Our website may use cookies and similar technologies to help it function properly, understand how visitors use the website and improve your experience.

Some cookies may be essential for the operation of the website, while others may require your consent.

You can manage or disable cookies through your browser settings. Depending on the cookies used on our website, you may also be given options to manage your preferences through our cookie consent tool.

6. Third-party services

We may use trusted third-party providers to operate parts of our website or business. These may include website hosting, analytics, contact forms, email, payment or other digital service providers.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that your information is handled appropriately and securely.

Some providers may process information outside the UK. Where this happens, we will take appropriate steps to ensure that any transfer is carried out in accordance with applicable data protection requirements.

7. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

The length of time we keep information will depend on the nature of the information and our relationship with you.

8. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your rights

Under UK data protection law, you may have rights including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we process your information in certain circumstances
• Object to certain types of processing
• Request your personal information in a portable format where applicable
• Withdraw consent where we rely on consent to process your information

To exercise your rights, please contact us at hello@webllio.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.

10. Children’s privacy

Our website and services are intended for businesses and organisations and are not directed at children.

We do not knowingly collect personal information from children through our website.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or how we process personal information.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

12. Contact us

If you have any questions about this Privacy Policy or how Webllio handles your personal information, please contact:

Webllio
Email: hello@webllio.com
Website: webllio.com